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| Questionnaire for User Interaction Satisfaction ： ウィキペディア英語版 |
Questionnaire for User Interaction Satisfaction
The Questionnaire For User Interaction Satisfaction (QUIS) is a tool developed to assess users' subjective satisfaction with specific aspects of the human-computer interface. It was developed in 1987 by a multi-disciplinary team of researchers at the University of Maryland Human – Computer Interaction Lab. The QUIS is currently at Version 7.0 with demographic questionnaire, a measure of overall system satisfaction along 6 scales, and measures of 9 specific interface factors. These 9 factors are: screen factors, terminology and system feedback, learning factors, system capabilities, technical manuals, on-line tutorials, multimedia, teleconferencing, and software installation. Currently available in: German, Italian, Portuguese, and Spanish.〔http://lap.umd.edu/quis/about.html〕
== Background ==
When the QUIS was developed, a large number questionnaires concerning user subjective satisfaction had been developed. However, few of these exclusively focused on user evaluation of the interface itself. This was the motivation for the development of the QUIS〔Chin, J. P., Diehl, V. A. and Norman, K. L. (1988). Development of an instrument measuring user satisfaction of the human-computer interface. Proceedings of SIGCHI '88, (pp. 213-218), New York: ACM/SIGCHI.〕
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